Return Requests and other self-service items options are available from the settings menu and elsewhere such as when directly reviewing a specific piece of hardware under Devices or Energy and Power views.

• A. True
• B. False, you must always call Enphase to get warranty service
• C. They are available only in the Energy view
• D. They require a service contract

Answer: (A)

Return Requests and other self-service items are built to be accessible from multiple places in the Enphase interface. You can initiate these actions from the Settings menu for general, account-wide self-service options, and you can also find them when you’re looking at a specific piece of hardware in the Devices view or in the Energy and Power views. This design lets you handle warranty or service requests quickly right where you’re working—either in general settings or within the specific device’s detail page. It’s not limited to the Energy view, and you don’t need a service contract to access these self-service options, nor must you call Enphase to start a request.